GDPR Complinace

Affection Care GDPR Compliance Statement

Effective from 01/08/2023

1. Data Collection and Purpose: Affection Care, in compliance with the General Data Protection Regulation (GDPR) as applicable in the UK and EU, collects and processes personal data, including names, phone numbers, and email addresses, solely for the purpose of providing our senior living and care services and facilitating communication with our customers. The information collected is used to deliver a personalized and efficient experience to our clients.

2. Lawful Basis for Processing: We process personal data on the lawful basis of consent, as customers willingly provide their information for the explicit purpose of receiving our services and related communications. By using our services, customers acknowledge and consent to the processing of their data as outlined in this GDPR compliance statement.

3. Data Security Measures: Affection Care implements robust security measures to protect the confidentiality, integrity, and availability of the personal data we collect. Access to customer information is restricted to authorized personnel, and all data is stored securely in accordance with industry standards.

4. Data Sharing and Third Parties: Affection Care does not share customer data with third parties for marketing or commercial purposes. The information collected is used exclusively for the provision of our services and related communication. We may, however, share necessary customer information with trusted service providers, such as healthcare professionals or pharmacies, solely for the purpose of delivering the agreed-upon services.

5. Data Retention: Customer data is retained only for as long as necessary to fulfill the purposes outlined in this GDPR compliance statement. Once the data is no longer required, it will be securely deleted or anonymized to ensure compliance with data protection principles.

6. Individual Rights: Customers have the right to access, rectify, or erase their personal data held by Affection Care. To exercise these rights or to make inquiries regarding data processing, customers can contact us at info@affectioncare.co.uk. We are committed to responding promptly and transparently to such requests.

7. Changes to GDPR Compliance Statement: Affection Care reserves the right to update this GDPR compliance statement to reflect changes in legal requirements or our data processing practices. Customers will be notified of any significant changes.

8. Contact Us: If you have any questions or concerns regarding our GDPR compliance or the handling of your personal data, please contact us at:

Thank you for entrusting Affection Care with your personal information. We are dedicated to protecting your privacy and ensuring GDPR compliance in all aspects of our operations.